Terms of Service

Terms of Service

Effective Date: January 17, 2025

These Terms of Service ("Terms") govern your use of the Velour & Fern website (the "Site") and any products or services provided by us. By using our Site, you agree to these Terms. If you do not agree to these Terms, you should not use our Site.

1. General Information

Velour & Fern operates the website located at www.velourandfern.com . These Terms apply to all users of the Site, including visitors, customers, and account holders.

2. Account Registration

To place an order or access certain features, you may be required to create an account. You agree to provide accurate and complete information during registration and to keep your account details up to date. You are responsible for maintaining the confidentiality of your account and password.

3. Orders and Payments

By placing an order through our Site, you agree to pay for the items at the stated price, including applicable taxes and shipping charges. We accept payments via credit/debit cards, PayPal, and other methods as indicated on the Site. All payments are processed securely.

We reserve the right to refuse or cancel any order at our discretion, such as for issues with product availability, suspected fraud, or errors in pricing.

4. Shipping

We process and ship orders within 1-3 business days. Shipping times may vary depending on your location, and we are not responsible for delays caused by the carrier. Shipping fees are calculated at checkout based on your location.

5. Product Descriptions

We strive to provide accurate descriptions of our products, including color, size, and material. However, we do not guarantee that the product descriptions are always accurate or complete. The actual colors of products may vary due to lighting and monitor settings.

6. Returns and Exchanges

For more details, please refer to our Returns & Refunds policy.

7. Limitation of Liability

Velour & Fern will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services. Our liability is limited to the purchase price of the products in question.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the state of Texas, United States. Any disputes will be resolved in the appropriate courts of Texas.

9. Changes to These Terms

We may update or modify these Terms at any time. Any changes will be effective immediately upon posting on this page. Please review these Terms periodically to stay informed of any updates.